Sharyn – no longer trapped in a crippling debt spiral

Hardship Reasons
Reduced income, Illness or disability

This is my story

“I never knew there was anything out there that could help me. It was such a relief. I didn’t believe I could actually get some help.”

After experiencing a prolonged recovery from major heart surgery, Sharyn was off work for over 5 months. She thought it would take 6 weeks. In that time, her husband lost his job.

As a New Zealand citizen, with permanent residency but no access to social services, she ended up drawing down on her super.

“The bills were getting on top of me, so the banks put me on to Way Forward.

“I never knew there was anything out there that could help me. It was such a relief. I didn’t believe I could actually get some help.”

Sharyn describes how challenging the debt spiral had become: “The worst thing is trying to make ends meet and knowing you owed all this money. I hated it. I was getting hassled quite a bit by the banks. Then you get a phone call and you often don’t answer it.”

Now, she feels on top of her debts.

“I am back at work on reduced hours. I know there is a certain amount that is taken out fortnightly and having those debts being slowly paid off. I don’t have to juggle or talk to anyone about it. It is taken care of.

Sharyn worked with Way Forward’s Client Services Manager, Paula.

“At first it seemed too good to be true.

“Paula made the process very easy.

She says her outlook on life is more positive.

“I’m happy to get up every day and happy I can go to work. I have no money worries now. Things have turned around.”

“I was a bit worried because when I found Way Forward, they were a new organisation, and I hoped they would keep going.

Sharyn had never had to use a hardship service before.

“I like how they contacted me. They stepped in and took over. I only needed to supply them with the details they needed.”

If you’d like to know more about how Way Forward can help you:

Enquire here or call us on 1300 451 343

Use our free budget planner or repayment calculator.

Struggling to pay for the essentials such as food and rent and want to know more about your options? Our emergency funding page lists some of the available free emergency services and funding if you live in Australia and find yourself in financial difficulty.