You might be better supported by our partners.

Thank you for contacting us. As you clicked ‘no’ to an element of our key criteria, some of our partners might be better placed to assist you.

We don’t want to leave you without some form of assistance so we encourage you to check our Other Support Services page for information about other services that could be available to you.

If you think you might be eligible for support from a financial counsellor, we recommend you contact the National Debt Helpline.

You can still reach out to Way Forward

Even if you clicked ‘no’ on the last page, we’re happy to hear from you to see if we can assist. If we can’t, we can share our recommendations for another service better placed to help.

As a registered charity, our service is 100% free of charge. Our team of dedicated professionals offer confidential support and guidance so give us a call or send us an email and we’ll take it from there.

Get in touch

If you have questions or would like to get in touch with our team to discuss your situation, we’d love to hear from you.

Write us an email or call our hotline and speak with a Way Forward representative.

Our office hours are 9am – 7pm AEST Monday to Friday.