How does Way Forward’s hardship advocacy team work alongside financial counsellors to deliver support to people struggling with their finances?


Kelly Bassett from Way Forward’s Hardship Advocacy team connected up with Colleen Crowley, who is a small business financial counsellor with the City of Cockburn, a local government in Western Australia, to talk about how they can work together to support people in hardship.

Way Forward takes referrals from financial counsellors for people who are eligible for our service.

For more information about how we work alongside financial counsellors, please visit our For Financial Counsellors page.

You can check out articles on our website, which cover What is a financial counsellor and how can they help you? and How does Way Forward work with financial counsellors? for further insights.