Testimonials
Many people contact Way Forward when they feel overwhelmed by debt and unsure what to do next.
The comments below are drawn from feedback shared by clients about their experience of working with us.
Quotes have been de-identified to protect client privacy.
Many clients come to us feeling overwhelmed by debt and constant financial pressure. A key part of our work is helping people move from that sense of crisis to a more manageable situation.
I can finally sleep at ease knowing I can afford to pay my debt.
It has taken a huge weight off my shoulders.
I’ll have the best night’s sleep tonight.
I had my first night’s sleep in months after speaking with you.
I can see light at the end of the tunnel.
This arrangement has provided me with a great deal of relief.
I will be far less stressed once we have a payment arrangement in place.
I feel that a massive weight has been lifted.
Many people feel embarrassed or anxious about asking for help with debt. Clients often tell us that being treated with understanding and respect makes a big difference.
You listened to my circumstances and supported me without judgement.
Admitting I needed help was very difficult, but you made it easy.
You made the process clear and unintimidating.
I didn’t feel judged at all.
It was so nice to speak to someone who treated me like a human being.
It’s been really hard to talk about the amount of debt I have. Thank you.
Our hardship advocates work closely with clients throughout the process. Many clients comment on the kindness and professionalism of the team.
The support and guidance throughout the process has been incredible.
You made a very difficult process much easier.
Thank you for your understanding and patience.
Your compassion and professionalism have made such a difference.
You have been a literal lifesaver.
For some clients, putting a manageable repayment plan in place can have a profound impact on their wellbeing and family life.
Thank you for helping me get my life back.
Way Forward has made a huge difference to my wellbeing.
I can now focus on my family again.
This service has helped me regain control of my life.
I finally feel hopeful about the future.
This has changed my life.
For many people, the most important step is simply having a clear and realistic plan to deal with their debts.
It feels good to finally have a plan in place.
This will help me get my life back on track.
I feel like we are finally heading in the right direction.
I finally feel like we are back on track with our finances.
Having one manageable payment has made my financial situation much more stable.
Now I have a plan and I feel so much better.
For the first time in years I feel like things are under control.
