Fiona is the CEO of Financial Counselling Australia. Financial counsellors, who work in community organisations, provide advice and support to people with money and debt problems.
Fiona has 30 years’ experience in consumer advocacy, including a number of years on the executive of the Consumers Federation of Australia. She has held directorships on Energex Retail, the Insurance Ombudsman Service and the Financial Ombudsman Service and was previously Chair of ASIC’s Consumer Advisory Panel.
Fiona is currently a member of the ACCC’s Consumer Consultative Committee, the Australian Government Financial Literacy Board and is on the boards of Choice and the Queensland Competition Authority. She has a B.A., LL.B and M.B.A.
She was a recipient of an Order of Australia in 2017 for significant service to the community through social welfare and financial counselling roles.