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Evelyn Halls OAM

Group Customer Advocate, Westpac

Evelyn Halls OAM

Evelyn has over 25 years’ experience across financial services, corporate law and fairness and integrity matters. Evelyn is currently the Group Customer Advocate at Westpac, where she provides guidance on complaint resolution and recommends improvements to bank policies, procedures and processes. Evelyn was previously Lead Ombudsman for Banking and Finance at the Australian Financial Complaints Authority and a partner at leading international law firm Herbert Smith Freehills Kramer.

Evelyn holds a variety of leadership roles in Australian and international sport, including as Vice President of the Australian Olympic Committee and a member of the Athletics Australia Ethics and Integrity Committee. She holds a B.A/LL.B(Hons) from the University of Melbourne and is a graduate of the AICD Company Directors Course.

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