David is the CEO of Way Forward with over 25 years’ experience in the Financial Services Industry. His breadth of experience includes customer and credit life-cycle management, risk and product management, global operations and strategy both at National Australia Bank and Australia and New Zealand Banking Group.
David has held executive and non-executive Directorship roles for bank subsidiaries, industry bodies and not-for-profits for the past seven years. He currently holds a board position with Consumer Action Law Centre (CALC), a not-for-profit organisation that seeks to make life easier for people experiencing vulnerability and disadvantage in Australia.
With a passion for ensuring people who need assistance are supported with compassion and kindness, David and the wider Way Forward team have built Way Forward’s free service to always begin with the client’s best interest regardless of why they’ve landed in hardship. He was part of the founding team of Way Forward in 2018 and has been leading its nationwide team of Hardship Advocates since then.